Question 1

What is SterlingChain?

Accepted Answer

SterlingChain is a UK-facing non-custodial crypto bank. Your keys, your crypto — you create or import a wallet, keep your seed phrase offline, and use Ethereum lending, swaps, cover, gold, and portfolio tools through a private-banking style desk. It is software operated by STERLING CHAIN LTD (Company No. 17365245), not a licensed deposit-taking bank.

Question 2

Does SterlingChain hold my crypto?

Accepted Answer

No. SterlingChain is non-custodial. Your private keys stay on your device. SterlingChain never stores your seed phrase and never moves funds without your signature. Your keys, your crypto.

Question 3

Is SterlingChain a traditional UK bank?

Accepted Answer

No. SterlingChain uses calm UK banking language and desk UX, but it is a non-custodial interface to public blockchains and third-party DeFi protocols. It does not take deposits or custody assets.

Question 4

What can I do in SterlingChain?

Accepted Answer

Create or import a wallet, send and receive crypto, swap tokens, buy crypto, lend and borrow on Aave V3, buy Nexus Mutual Shield cover, view an on-chain credit score, mint or liquidate PAXG gold exposure, access Federal Yield, and use Trading Center portfolio tools — all while you sign every transaction.

Question 5

Who operates SterlingChain?

Accepted Answer

SterlingChain is operated by STERLING CHAIN LTD (Company No. 17365245), a UK private limited company registered at Companies House. Support: support@sterlingchain.co.uk. Website: https://sterlingchain.co.uk.